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IT System Engineer

  • Hybrid
    • Brussels, Brussels, Belgium
  • Development & IT Operations

Job description

itsme® has fundamentally changed how people lead their digital lives in Belgium, but we are not stopping there! Do you want to be a driving force to help expand on this success story as part of a talented team that is making a positive impact on society? Then keep on reading, you’ll probably like what you’ll see.

We are itsme®, one of Europe’s fastest-growing scale-ups, counting 85 team members and growing. Our mission: providing a state-of-the-art digital identity solution to all people, enabling them to interact securely in the digital space. Now, only seven years after being founded, 7 million citizens use the itsme® app to identify themselves and sign documents online. Starting in Belgium, we successfully launched the itsme® app in 17 European countries, with the ambition to become an internationally leading player.

We’re looking for a hands-on System Engineer to join our Enterprise Technology team. You’ll work at the crossroads of IT support, automation, and cloud infrastructure. Your role is to make things happen behind the scenes - maintain systems working smoothly, and users supported, and keep processes, e.g. hardware ordering for employees, access requests, running efficiently.

What your job looks like

  • Manage and optimize the entra ID and intune setup

  • Maintain secure environments through conditional access, Microsoft Defender settings, and PIM (Privileged Identity Management).

  • Automate tasks as much as possible to allow for scaling of the environment without extra manual workload.

  • Write clear documentation and how-to guides for internal personnel.

  • Help administrate and maintain the configuration management database, and create integrations towards other systems.

  • Coordinate onboarding and offboarding processes (hardware, software, access), and make sure to automate the process as much as possible.

  • Manage IT hardware ordering process

  • Manage the granting, removal and maintenance of access rights

  • Assist employees with the configuration of the applications supported by the company

Job requirements

  • A master’s degree or equivalent experience

  • Demonstrated (5+ years) ability in an IT support role or similar experience

  • Strong IT support background

  • Solid scripting skills, and experience in managing the office 

  • Experience with automation and infrastructure-as-code 

  • Comfortable with both technical and administrative tasks

  • Experience with managing office wifi setups and firewalls.

  • You speak and write fluently English and full proficient of French or Dutch

Tools You have a strong background in:

  • Azure, O365, Microsoft defender for cloud, EntraID

  • Terraform, Ansible, PowerShell, Python

  • Jira, Confluence, Assets (CMDB)

What we offer

  • Being welcomed by an informal, enthusiastic, and ambitious team that is revolutionizing how we safely manage our digital identity, in Belgium & beyond.

  • Offices at walking distance from Brussels Central Station, with the possibility to work remotely 3 days a week.

  • A contract of indefinite duration, with an attractive compensation package.

  • An environment where we care a lot about our core values:

    • Integrity: being fair, honest & transparent so that we can be trusted.

    • Inclusiveness: being an open environment in which all team members' opinions are taken into account.

    • Innovation: building future-proof solutions by finding new ideas and methods to solve problems.

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