Functional Analyst

itsme^® has fundamentally changed how people lead their digital lives in Belgium, but we are not stopping there! Do you want to be a driving force to help expand on this success story as part of a talented team that is making a positive impact on society? Then keep on reading, you’ll probably like what you’ll see.

We are itsme^®, one of Europe’s fastest-growing scale-ups, counting 75 team members and growing. Our mission: providing a state-of-the-art digital identity solution to all people, enabling them to interact securely in the digital space. Now, only five years after being founded, close to 7 million citizens use the itsme^® app, to identify themselves and sign documents online. Starting in Belgium, we successfully launched in The Netherlands and Luxembourg, with the ambition to become an internationally leading player.

As our Functional Analyst, you’ll play a crucial role in the further development of an app that has a massive growing userbase and a significant impact on the people in our society. You'll play a pivotal role in ensuring the smooth functioning of our cutting-edge digital identity solutions. You'll work closely with cross-functional teams to analyse business requirements, design functional specifications, and translate them into technical solutions. Your keen eye for detail and analytical skills will drive the development and enhancement of our innovative products, ensuring they meet the needs of our rapidly growing user base. If you're passionate about technology and thrive in a collaborative environment, this role is perfect for you!

What your job looks like

• You will be end-to-end responsible for getting a deep insight into the business needs and translating these needs into user stories, process flows and data models for our developers. You’ll play a key role in the whole process, from initial analysis to post-implementation checks.
• To this end, you define acceptance criteria together with the Product Owner, the Technical Architect and other business stakeholders.
• You analyse interdependencies between functional and non-functional requirements.
• Together with the architects, you identify the impact of the different stories on our IT infrastructure.
• You support internal and external stakeholders during their testing phase. You analyse the reported issues, and you identify bugs, issues and change requests
• You can continuously take initiatives to improve the way we work and collaborate.

• You have at least a bachelor’s degree in computer science, Information Technology, or an equivalent experience. You complement this with a solid experience in analysis in a complex tech environment.
• You know your way around the Agile methodology.
• You need to have a min of 3 years of experience as a Functional analyst.
• What makes you get up in the morning is gaining a comprehensive view of user stories and translating that into a simple and elegantly designed solution.
• As you probably will have guessed by now, we are an environment where security and data privacy are of utmost importance. Do you feel up for the challenge of making the right choices in that environment?
• Constantly thinking from the point of view of the user, and constantly taking the initiative to improve stuff is your second nature.
• You can plan, manage and coordinate multiple tasks simultaneously.
• You are a team player who can communicate super clearly, both to technical and non-technical people.
• You are fully proficient in English and native in either French or Dutch.

What we offer

• Being welcomed by an informal, enthusiastic, and ambitious team that is revolutionizing how we safely manage our digital identity, in Belgium & beyond.
• Offices at walking distance from Brussels Central Station, the possibility to work remotely 3 days a week.
• A contract of indefinite duration, with an attractive compensation package.
• An environment where we care a lot about our core values:
• Integrity: being fair, honest & transparent so that we can be trusted.
• Inclusiveness: being an open environment in which all team members’ opinions are taken into account.
• Innovation: building future-proof solutions by finding new ideas and methods to solve problems.