Compliance Specialist

itsme® has fundamentally changed how people lead their digital lives in Belgium, but we are not stopping there! Do you want to be a driving force to help expand on this success story as part of a talented team that is making a positive impact on society? Then keep on reading, you’ll probably like what you’ll see.

We are itsme®, one of Europe’s fastest-growing scale-ups, with 150 team members and growing. Our mission: to provide a state-of-the-art digital identity solution for all people, enabling them to interact securely in the digital space. Now, only nine years after being founded, close to 8 million citizens use the itsme® app to identify themselves and sign documents online. Starting in Belgium, we successfully launched the itsme app in 32 European countries, with the ambition of becoming an internationally leading player.

We are looking for a Compliance Specialist  whose mission will be to validate itsme® compliance to the different frameworks that we have to abide to, such as eIDAS – the regulation on Electronic Identity and Signatures – but also GDPR, NIS2, CRA, AI and the frameworks our customers are looking at such as PSD3, PSR and DORA. 

The primary objective of the role is to provide assurance that itsme's products, services and operations remain demonstrably compliant with applicable regulatory and contractual requirements. You help the organisation translate requirements into controls, validate their effectiveness and ensure that compliance can be evidenced towards regulators, auditors, customers and partners.

What your job looks like

· Take a pivotal role in the Compliance, Risk and Audit department, working alongside experts in the field of Information Security, Privacy and Compliance;

·  Analyse the impact of new legislation and standards on products, processes and operational controls;

·  Ensure traceability between (new) requirements, controls and supporting evidence;

·  Assist product and operational teams with implementations of new features to bring them in line with the applicable Belgian and European frameworks;

·  Produce assurance reports for management and governance bodies;

·  Prepare, lead and assist in regular audits, both internal and external, to provide transparency about our continued compliance, and produce the evidences that underpin our commitments to the market;

Background and experience

·   A bachelor’s degree or equivalent experience

·   Proven work experience of 5 years or more in on e or more of the following domains: Electronic Identity, Electronic Signatures, Fintech or RegTech organisations, Personal Data Processing, Compliance Assessments, Policy and Process implementations, or similar areas of expertise.

·   Experience in environments where compliance, resilience, personal data protection, information security are of utmost importance.

·   Experience with GRC, compliance automation and/or evidence management platforms

·   Holder of an auditor certification in eIDAS, ISO27701, 27001 or other equivalent frameworks will be a plus.

·   Prior experience in the application of ETSI ESI Standards in the field of Identity Proofing and/or Electronic Signatures are a plus

·   A strong and convincing communicator, you know how to deal with a multitude of stakeholders on different hierarchical levels both in- and outside itsme®.

·    Writing skills include the development of clear, concise and pragmatic guidelines in policies, procedures and instructions for colleagues & suppliers

Competences

·   You are comfortable challenging business and technology stakeholders in a constructive manner and can defend compliance positions using risk-based reasoning

·   You take ownership of your projects and reach out to your colleagues

·   You have an open and flexible mindset and can act as a go-to-person

·   You are able to think strategically and maintain a helicopter view

·   You are a team player who shares knowledge and enjoys celebrating joint achievements

·   Languages: You are fluent in English. Dutch and/or French are a plus.

What we offer

• Being welcomed by an informal, enthusiastic, and ambitious team that is revolutionising how we safely manage our digital identity, in Belgium & beyond.

• Offices within walking distance from Brussels Central Station, with the possibility to work remotely 3 days a week.

• A contract of indefinite duration, with an attractive compensation package.

• An environment where we care a lot about our core values:

  • Impact: Lead by example and create positive influence.

  • Resourcefulness: Connect, mobilise, and collaborate across ecosystems.

  • Curiosity: Explore, learn, and challenge the status quo.

  • Scale: Build strong foundations for sustainable growth.

  • Humble: Respect, listen, and embrace feedback for growth.