Cloud & System Engineer

itsme® has fundamentally changed how people lead their digital lives in Belgium, but we are not stopping there! Do you want to be a driving force to help expand on this success story as part of a talented team that is making a positive impact on society? Then keep on reading, you’ll probably like what you’ll see.

We are itsme®, one of Europe’s fastest-growing scale-ups, counting 65 team members and growing. Our mission: providing a state-of-the-art digital identity solution to all people, enabling them to interact securely in the digital space. Now, only six years after being founded, nearly 7 million citizens use the itsme app, to identify themselves and sign documents online. Starting in Belgium, we successfully launched in The Netherlands and Luxembourg, with the ambition to become an internationally leading player.

Itsme is looking for a Cloud & System Engineer to join the team, to help implement new features while ensuring meticulous attention to detail and maintaining itsme's stability. Maintaining operational efficiency and stability is paramount to the team's objectives. That's why monitoring systems and processes is crucial to address any issues directly. Collaboration with developers to implement new features is also an important aspect of the feature, ensuring that updates are seamlessly integrated into existing infrastructure. The successful candidate plays a crucial role in Itsme's national and international expansion and contributes to its continued growth and success within the digital identity sphere.

What your job looks like

• Installation, configuration and monitoring of Linux operating systems
• Automating deployment, scaling, and management of the containerized applications in a public cloud environment (e.g., setting up new infrastructure components with terraform and automated pipelines)
• Implementation/configuration of security standards (e.g., NIST, OWASP);
• Manage problems and (security) incidents (e.g. increased error rates in the itsme components, etc.):
• Identifying the root causes of problems (i.e. root cause analysis at every level of the solution (application, network, infrastructure, storage)
• Assist developers with database setups and structure to maintain the integrity, performance, and efficiency of the systems;
• Assisting colleagues in the team when help is needed to resolve incidents or other tasks.
• Troubleshoot encrypted (SSL/TLS) traffic down to the TCP/IP level and implement PKI at the infrastructure level;
• Automate repetitive tasks that are performed manually.

• You take ownership of your projects, reach out to your colleagues and can act as a go-to person;
  
• You have an open and flexible mindset; You can easily adapt to changing contexts;
• You have an automation mindset and are used to managing infrastructure as code.
• You are a critical thinker and think about what the best solution is when you are asked to perform a task.
• You are a team player who shares his/her knowledge and likes to celebrate joint achievements;
• You are service- and customer-oriented;
• Experience in a cloud environment (Azure preferred)
• Knowledge of infrastructure-as-code software: terraform
• Experience with setup, configuration and management of Linux systems
• Experience with basic network protocols: TCP, IP, HTTP, ....
• Experience with container technologies: Kubernetes, AKS, containerd, etc.
• Plus: knowledge of firewall / load balancer configuration and maintenance
• Plus: Knowledge of scripting languages: python, golang, ...
• Plus: Database knowledge: MySQL (IaaS, PaaS).

What we offer

• Being welcomed by an informal, enthusiastic and ambitious team that is revolutionising how we safely manage our digital identity, in Belgium & beyond.
• The chance to develop and grow your career, while having an immediate business impact
• Offices at walking distance from Brussels Central Station, the possibility to work remotely 3 days a week.
• Of course a contract of indefinite duration, with an attractive compensation package.
• An environment where we care a lot about our core values:
  • o Integrity: being fair, honest & transparent so that we can be trusted.
  • o Inclusiveness: being an open environment in which all team members’ opinions are taken into account.
  • o Innovation: building future-proof solutions by finding new ideas and methods to solve problems.